search
search
language
person
list

Menü

expand_more
language

language

chevron_right

CARAT Remote maintenance
Direct and safe support

There are moments when you just can't get ahead. If our service staff cannot answer one of your queries about the use of our products by phone or e-mail, CARAT remote maintenance is the ideal solution. Your advantage: fast, direct, competent and safe support. Completely without any installation.
 

Start remote maintenance

This is how easy CARAT remote maintenance works:

  • Start the CARAT remote maintenance session with one click from the CARAT software
  • Confirm that you would like to start the session
  • Your personal access ID appears in a small window
  • Inform a CARAT support employee of this access ID
  • The CARAT support employee can use it to work on your computer or to direct you purposefully

 

Start remote maintenance

This is how easy CARAT remote maintenance works

Only with your consent!

With CARAT remote maintenance, you can be completely sure: You tell us which data we are allowed to access and which we are not. We do not view or back up any of your personal data that is on your computer and, of course, we only see your computer for as long as you allow us to.
 

  • CARAT remote maintenance can and will only be used and started with your permission
  • You determine whether only your screen is to be viewed or whether we are allowed to work on parts of your computer
  • You can terminate the remote maintenance session yourself at any time
  • We treat your data confidentially and do not pass it on to third parties
Only with your consent!

 

Would you like to use the help via CARAT remote maintenance by one of our support employees?

Then make an appointment with us right away!

 

Make an appointment now

 

Help via CARAT remote maintenance

CARAT academy

In the CARAT academy, you as a user will find interesting information as well as tips and tricks about the CARAT kitchen design software. The offering includes (online) seminars and videos. It's worth to take a look!

Beginners training - part 1

Beginners training - part 1

Watch movie

CARAT cloud

CARAT cloud

Watch movie

CARAT service

CARAT service

Watch movie

THIS WEBSITE USES COOKIES

We use cookies to personalize content and ads, to provide social media features and to analyze traffic to our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected as part of your use of the services. Further information can be found in the privacy policy.